FAQS

1) Do you teach on-site or only in studio?
Our staff is best equipped with materials and supplies to teach on-site at one of our four convenient locations.  We do consider in home instruction in order to accommodate special needs of students/families. 

2) What ages do you take for students?
Our students run in age from 1-100, as there is no wrong time to start being introduced to music!  Private lessons can be customized for any age and we offer a variety of group classes if the potential student is not yet ready for one on one instruction.

3) What ages do you recommend for specific instruments or areas of study?
We have found that our customized programming allows the youngest and eldest student to experience success.  Call to talk with our staff about the potential students needs and we can recommend whether group or private would be the best solutions based upon our evaluation of the potential student.

4) How long do I have to commit to lessons?
We do not require our students to stay for any duration of time or sign a contract for a fixed amount of lessons.  We recommend allowing for at least four private lessons to see if it “is a good fit” for the student, but understand that circumstances arise and a long term commitment may not be possible.

5) What if I don't like my instructor?
As our studios have a variety of instructors, we are able to match them based on personality and experience needed.  If there is a conflict, we can change instructors until a good match is found!

6) What if I have to miss a lesson, am I penalized?
We offer make-up lessons throughout the week, but understand that it may not be possible due to other commitments.  If that happens, we simply carry the four week billing session forward a week so that no penalty or lesson forfeiture fee is assessed.

7) How are emergencies handled for missed lessons?
Our studio operates on a 24 hour notice with date and time stamping on all methods of correspondence.  As long as it is a true emergency, there is no penalty or fee assessed for missing the lesson.  *Please refer to our studio policies and procedures for further information.

8) Is there a family discount?
We do not offer a family discount unless there are greater than four separate children in one family taking instruction or greater that four lessons held each week.  Please contact the studio to inquire into our pricing structure for large families.

9) Can I alternate siblings for lessons coming every other week?
That is absolutely an option, particularly during the busy sports seasons every family experiences.  Please note that progress is not as consistent with this alternating schedule, but our studio is more than happy to accommodate these changes and will commit to being flexible.